Safe and Responsible Gaming

99fd Responsible Gaming — Your Safety Is Our Priority

Gaming is entertainment, not addiction. 99fd gives you all the tools to set limits, take breaks, and get help when needed.

Why is Responsible Gaming Important?

Online gaming, when enjoyed properly, can be a great way to spend time. But playing without control can have a negative impact on your personal, family, and financial life. 99fd believes that every player should know their limits and game responsibly.

We are not just a gaming platform — we also care about the mental and financial well-being of every one of our users. That is why 99fd offers various responsible gaming features to keep you safe.

Warning: This platform is for those aged 21 and above only. Account creation or gaming by minors is strictly prohibited.
Our 24/7 Bengali live chat support is always ready to help with any gaming-related concerns. Contact us.

Our Responsible Gaming Tools

99fd provides these powerful control features to keep you safe.

Set Deposit Limits

You can set a maximum deposit amount on your account on a daily, weekly, or monthly basis. This ensures that you do not spend beyond your budget on gaming.

Budget Control Daily Limit

Time-Out Feature

If you feel you need a break, you can temporarily pause your account for a set period. Take a time-out from 24 hours up to 30 days and refresh your mind.

Temporary Break Account Pause

Self-Exclusion

For long-term protection, you can request to permanently or for an extended period exclude yourself from the 99fd platform. Once this step is in effect, re-registration will not be possible.

Permanent Ban Protection

Gaming History Review

You can view your complete betting and transaction history at any time. Analyze your own gaming behavior to make informed decisions and identify patterns of excessive play early.

Transaction History Transparency

24/7 Bengali Support

For any questions or concerns about responsible gaming, our specialist support team is by your side around the clock. Speak directly in Bengali via live chat.

Live Chat Bengali Support

Minor Protection

99fd strictly follows a 21+ age policy. Age is verified during account verification. If someone you know is a minor, notify our support immediately.

21+ Policy Age Verification
21+ Age Limit
24/7 Support Service
৳200 Minimum Deposit
5 VIP Levels

Check Your Gaming

If the answer to one or more of the questions below is "Yes", please contact us or take a short break.

These questions are for self-assessment only. They are not a substitute for professional help.
  • Are you spending more money on gaming than your set budget?
  • Are you hiding your gaming from family or friends?
  • Have you tried to stop or reduce gaming but failed?
  • Are you coming back repeatedly to chase losses?
  • Do you feel restless or anxious when you are not gaming?
  • Are you taking loans for gaming or delaying payment of important bills?
  • Is gaming affecting your work, studies, or relationships?

How to Use the Protection Tools

1

Log In to Your Account

First, access your account at 99fd. All responsible gaming settings can be found in your Profile section.

2

Set Your Limits

Set deposit limits, betting limits, or loss limits with your weekly or monthly income in mind. Once set, changes take some time to take effect.

3

Take a Break When Needed

If you feel you need a break, use the time-out option. You can pause your account temporarily for a period of 24 hours up to 30 days.

4

Apply for Self-Exclusion

If you feel there is a long-term problem, contact us via live chat and request self-exclusion. Our team will act promptly.

5

Seek Professional Help

Gaming addiction is a recognized issue and there are solutions. Speak with a trusted person or a mental health professional. There is no shame in it.

Responsible Management of Deposits and Withdrawals

The minimum deposit at 99fd is ৳200 and the minimum withdrawal is ৳1,000. These limits themselves encourage responsible gaming. We offer fast and secure transactions via bKash, Nagad, Rocket, and bank transfer.

Withdrawals are generally processed within 5 to 30 minutes, so you receive your winnings quickly. Even so, we recommend using only money you can afford to lose for gaming.

The history of every transaction is kept securely in your account. Review your spending regularly.

Minor Protection Policy

99fd firmly believes that those under the age of 21 should not have access to the gaming platform. We verify age during account verification.

If there are children or teenagers in your home, make sure they cannot access this platform from your device. Keep your password private and develop the habit of logging out.

If you believe a minor has used your account, notify our support immediately.

Understanding Gaming Correctly

Casino games and sports betting do not depend entirely on skill — chance plays a role. There is no guaranteed strategy for winning, and increasing bets to chase losses can lead to even greater losses. Responsible gaming means playing for entertainment only, not viewing winnings as a source of income, and keeping every gaming session enjoyable.

Balance is the Key

Questions About Responsible Gaming

Log in to your account, go to the Profile section, and select the "Responsible Gaming" option. There you will find the option to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period.

Self-exclusion can be set for a fixed period (such as 6 months or 1 year) or permanently. For a fixed period, the account can only be reactivated after that time has passed — and even then, an assessment process is followed. For permanent self-exclusion, account recovery is not possible.

While a time-out is active, you will not be able to play games or make new deposits. However, your account balance and information will remain secure, and your account will be reactivated automatically once the set period ends.

Common signs include: repeatedly spending more money than intended, playing more to chase losses, hiding gaming from family or friends, feeling restless when not playing, and continuing to game despite financial problems. If you notice any of these signs, contact support immediately.

Yes. Age verification is in place during the registration process. Only those aged 21 or above can open an account on our platform. If you suspect that a minor has tried to create an account or has done so, please contact us via live chat.

You can speak directly in Bengali through our 24/7 live chat support. You can also reach us by email: [email protected]. Our team is specially trained in responsible gaming and provides assistance with full confidentiality.

Stay aware, enjoy safely

Play responsibly and enjoy the gaming experience at 99fd. We are always ready to help with any support you need.

View Games Slots Cricket FAQ Home