99fd Terms and Conditions
This document sets out all the terms and policies governing the use of the 99fd platform. Please read it in full before registering or using the platform.
By registering an account on the 99fd platform or beginning to use its services, you acknowledge that you have read, understood and agreed to these terms and conditions in full. These terms apply only to users aged 21 or above.
1. Introduction and Definitions
These terms and conditions ("Terms") form a legal agreement between 99fd ("Platform", "we", "our") and any user of the platform ("Member", "you").
The meanings of certain key terms used in this document are described below:
- "Platform" — The 99fd website and all services, games and features connected to it.
- "Member" — Any person who has completed registration on the platform.
- "Account" — A member's own personal gaming account.
- "Bonus" — Any promotional funds or benefits granted by the platform.
- "Wagering Requirement" — The obligation to wager a specified amount before bonus funds can be withdrawn.
- "BDT / ৳" — Bangladeshi Taka.
2. Eligibility and Registration
2.1 Age Limit and Eligibility Conditions
The following conditions must be met to participate on the 99fd platform:
- You must be 21 years of age or older.
- You must be a resident of Bangladesh or a country where online gaming is not prohibited.
- You must have a valid and active payment account (bKash, Nagad, Rocket or bank account) in your own name.
- You are legally capable and are not subject to any compulsory medical or court order.
If you register by providing false information, your account will be cancelled immediately and all funds may be confiscated.
2.2 Account Registration Process
You must provide accurate and truthful information at the time of registration. Only one account per person is permitted. Creating multiple accounts using the same person, household, device or IP address is strictly prohibited. In case of a breach of this rule, all associated accounts will be closed.
99fd may request additional documents at any time for identity verification. We reserve the right to suspend withdrawals until the KYC (Know Your Customer) process is complete.
3. Deposits, Withdrawals and Payment Policy
3.1 Deposit Rules
The following rules apply when depositing funds on the 99fd platform:
3.2 Withdrawal Rules
The following conditions must be followed for withdrawals:
If there is suspicion of fraudulent activity, money laundering or other illegal activity, 99fd reserves the right to hold any withdrawal or conduct an investigation.
4. Bonuses and Promotions
4.1 Welcome Bonus
New members will have the opportunity to receive a 120% bonus of up to ৳10,000 on their first deposit. The following conditions apply to this bonus:
- The first deposit must be at least ৳200 to receive the bonus.
- The wagering requirement for the bonus amount is 20 times (20x). This means you must wager 20 times the total bonus amount before the bonus funds become withdrawable.
- The welcome bonus applies once only and is limited to one per member.
- After the bonus is activated, the wagering requirement must be met within a specified time limit.
- Not all games contribute equally towards bonus wagering — contact customer support for details.
4.2 General Bonus Policy
The following general rules apply to all bonuses and promotions:
- 99fd reserves the right to modify, suspend or cancel any bonus offer.
- A bonus is a personal benefit — it is non-transferable.
- If evidence of bonus abuse is found, the bonus may be cancelled and the account closed.
- Each promotion has its own terms and conditions, which are stated on that promotion's page.
5. Gaming Rules
5.1 Fair Play Policy
99fd is committed to ensuring fair play. The outcomes of all games are determined by Random Number Generator (RNG) technology, which ensures impartiality and fairness. There is no way to manipulate the outcome of any game.
The following activities are strictly prohibited:
- Playing games using any software, bots or automation tools.
- Exploiting any bug or error in the platform.
- Colluding with other members to gain an unfair advantage.
- Using the platform for the purpose of money laundering.
5.2 Technical Errors
If the outcome of a game is affected by a server outage, network issue or other technical reason, 99fd reserves the right to cancel that round and refund the wagered amount. Claims for compensation due to transactions caused by technical errors will not be accepted.
6. VIP Program
The 99fd VIP Program has 5 tiers. A weekly cashback benefit is available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
VIP tier advancement depends on the member's overall activity and contribution to the platform. 99fd reserves the right to change VIP benefits and terms at any time.
7. Account Security and Privacy
7.1 Account Security Responsibility
Ensuring the security of your account is your own responsibility. Please follow the points below:
99fd is not responsible for any loss resulting from a third party accessing your account, unless it is proven to have occurred due to a fault in our system.
7.2 Data Protection
99fd uses SSL encryption and industry-standard security technology to protect your personal data. We do not sell your information to third parties. For details on how data is collected and used, please read our Privacy Policy.
8. Responsible Gaming
99fd takes responsible gaming very seriously. Gaming is a form of entertainment and should never be considered a source of income.
Members can set the following limits on their account:
To learn more about responsible gaming, visit our Responsible Gaming page. If you experience a problem with gaming addiction, seek professional help immediately.
9. Account Closure and Suspension
9.1 Account Closure by 99fd
99fd reserves the right to suspend or close any account without prior notice in the following circumstances:
- If evidence of providing false information or document fraud is found.
- If bonus abuse or fraudulent activity is detected.
- If evidence of operating multiple accounts is found.
- If there is suspicion of money laundering or illegal activity.
- If any clause of these terms and conditions is violated.
- By court or government order.
9.2 Account Closure by the Member
You may contact our customer support at any time to request the closure of your account. All ongoing bets must be settled and all withdrawals processed before the account is closed.
10. Limitation of Liability
99fd bears no liability for the following:
- Interruption to games or transactions due to internet connection failure or device issues.
- Any loss arising from your own negligence or deliberate actions.
- Technical issues with third-party game providers.
- Losses arising from market price changes or currency exchange rate fluctuations.
- Losses resulting from hacking or cyber attacks beyond our control.
In no case shall 99fd's total liability exceed the actual amount deposited by the member during that period.
11. Dispute Resolution
In the event of any dispute or complaint, please contact our customer support first. We will make every effort to resolve the issue. Ways to contact customer support:
After a complaint is submitted, we will endeavour to provide an initial response within a working day. Complex disputes may take longer to resolve.
12. Changes to Terms
99fd reserves the right to change, amend or update these terms at any time. Members will be notified as reasonably practicable of any significant changes. Continued use of the platform after changes have been made will be taken as your acceptance of the new terms.
It is the member's own responsibility to review the latest version of the terms on each visit. Changes will take effect from the "Last Updated" date shown on this page.
13. Applicable Law and Jurisdiction
These terms and conditions will be governed in accordance with international law. Any dispute arising from these terms or the use of the platform will first be resolved through negotiation. If a resolution cannot be reached through negotiation, international arbitration procedures will be followed.
Even if any provision of these terms is found to be legally unenforceable, the remaining provisions will remain fully in effect.
If you have any questions about these terms, please contact us via our 24/7 live chat or by email at [email protected]. Our support team provides service entirely in Bengali.